OUR SPEAKERS 2020

Karen Chan
Chief Executive Officer
AirAsia.com
Karen Chan

Karen Chan joined AirAsia in March 2019 as Group Chief Commercial Officer for the Airline overseeing commercial, digital, route management, sales, and distribution initiatives.

Karen was appointed as CEO of airasia.com in December 2019, responsible for transforming AirAsia into the fastest-growing travel tech and lifestyle platform in ASEAN that offers a frictionless and personalized experience to consumers across discovery, ticketing, activities, hotel booking, and holiday packages, powered by a unified payment and loyalty solution.

Karen has over 20 years of experience in digital and retail consulting. Prior to joining AirAsia, she was the SVP of Digital for C&J Clark APMEA and Chief Digital Officer for Pizza Hut APAC, championing efforts in omnichannel retailing, digitalization of brick-and-mortar stores, customer relationship management, and headless e-commerce.

Karen holds a degree in Bachelor of Arts from The Chinese University of Hong Kong, and an MBA from the Australian Graduate School of Management, University of New South Wales, Australia.

10:15
 - 11:15 GMT +8
 | July 8, 2020
Air Asia's Tech Pivot
Regional Series
Product Development Track
English

In this session you will learn about:

  • How AirAsia is pivoting from a travel to a tech company
  • How AirAsia conceptualizes, plans, and rolls out new products
  • Plans for post-Covid travel industry
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Tech in Asia’s Product Development Conference (PDC) was conceived in 2017 to bring together the developer community, thought leaders and successful practitioners of product development–to share their knowledge and provide practical guidance that you can start implementing right away.

PDC’20 Virtual is an extension of our mission to build and serve the region’s tech communities, helping you to improve your skills in product development no matter where you may be.

1-2 JULY 2020 | INDONESIAN SERIES

8-9 JULY 2020 | REGIONAL SERIES

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