Improving Products Through Service Design: Designing in a 3-Sided Marketplace
Start : 16:30
End : 17:15
This session will be delivered in English. You will learn:
- What is a Service Designer role?
- What makes it different than Product Designer?
- How do you do the Service Design process, with shared root problems from many entities?
- How do you working across product families to ensure features fix this problem?
- Please share a case from a service you have handled (GrabFood)